Support

User Manual

A comprehensive step by step guide to installing and administering our backup software.

Download Online Backup Manager User Manual (PDF version)

Knowledge Base

Find answers to common issues and questions here.

Knowledge Base

Remote Assist

Allow our support staff to take control of your computer to assist in installation or troubleshooting.

Launch Remote Support (Click 'Run' when prompted)

Transfer Speed Calculator

Transfer Speed Calculator - Calculate how much data can be sent through your internet connection.

Lost Password

Click here.

Still need help

Help Desk - Create a support ticket, average turnaround 1 hour during business hours.

Contact us - Fastest way if you can't wait.