Support
User Manual
A comprehensive step by step guide to installing and administering our backup software.
Online Backup Manager User Manual v. 5.5.x.x
Knowledge Base
Find answers to common issues and questions here.
Remote Assist
Allow our support staff to take control of your computer to assist in installation or troubleshooting.
Launch Remote Support (Click ‘Run’ when prompted)
Transfer Speed Calculator
Transfer Speed Calculator – Calculate how much data can be sent through your internet connection.
Lost Password
Still need help
Help Desk – Create a support ticket, average turnaround 1 hour during business hours.
Contact us – Fastest way if you can’t wait.
